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Détail du poste
Coordinateur des opérations régionales
FINCA International Date de clôture : 1 sep 2010
Lieu :
Ouganda Description du poste :
About the Organization:
FINCA International, one of the world's leading MFIs, provides financial services to more than 700,000 clients through 21 wholly-owned and operated subsidiaries in Africa, Eurasia, Latin America and the Greater Middle East.
About the Job:
FINCA International is currently looking for a Regional Operations Coordinator (ROC) at its Africa hub, based in Kampala. The ROC for Africa will work at the hub office and within affiliates to ensure efficient and high-quality financial services to all clientele in a profitable manner.
Responsabilités :
- Work with the affiliate management and other operational staff at the field level to asses needs, develop solutions, and to follow up on implementation;
- Serve as a liaison between training, operations, policy, control/compliance and HR functions;
- Ensure that lessons learned will be captured, made available to all other FINCA Africa affiliates, and replicated as appropriate;
- Closely cooperate with affiliate CEO and COO in an advising and technical support function, and will work with affiliate management in the following areas: performance management, product development and improvement, operations policy and procedures, training and staff development, internal control;
- Temporarily replace a CEO or COO position in a given affiliate, e.g. in case of a sudden vacancy, or in case of an affiliate crisis.
Compétences/qualifications/expérience :
- Higher University degree in business, finance, banking, economics, management, or equivalent work experience;
- Must have at least 5 years microfinance credit and financial operations experience preferably with international organizations working in developing countries, of which at least 3 years in middle management positions;
- Extensive operations experience and proven track record of meeting client needs;
- Practical experience with training programs and action based workshops for front line, middle management staff;
- Ability to analyze and evaluate staff performances, data and other resources to determine budgets courses of action;
- Ability to manage multiple projects within a dynamic environment with a high level of urgency without compromising productivity;
- Ability to build and maintain excellent working relationships both with top and lower level management within diverse organizational structure in order to facilitate feedback and enhance implementation;
- Ability to constantly solicit feedback from units and make necessary changes and adjustments;
- Demonstrated leadership, networking and negotiation skills;
- Ability to travel extensively (up to 75%) and work flexible hours;
- Fluent in English required, French an asset.
Postuler en ligne : ici
Contact :
FINCA International
Etats-Unis
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